Forge Genetics Ltd Customer Privacy Notice

Contact Details

Post:
Forge Genetics,
Biodiscovery Institute,
University Of Nottingham,
University Park,
NOTTINGHAM, NG7 2RD, GB

email:
enquiries@forgegenetics.com

What Information We Collect, Use, and Why

We collect or use the following information for service updates and marketing preferences:

• Names and contact details

We also use Google Analytics to understand how visitors use our website. Google Analytics collects your following data:

• IP address
• Device type
• Browser type
• Pages visited
• Time spent on pages

This information is collected through cookies and used to help us improve the website and our services.

This data is only collected if you give your consent via our cookie banner. You can withdraw your consent at any time by adjusting your cookie preferences. No personally identifiable information is collected through Google Analytics.

For more information about how Google handles data collected via Analytics, please see: https://policies.google.com/technologies/partner-sites

Lawful Bases and Data Protection Rights

Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.

Which lawful basis we rely on may affect your data protection rights which are in brief set out below:

• Your right of access: You have the right to ask us for copies of your personal information...
• Your right to rectification: You have the right to ask us to correct or delete personal information...
• Your right to erasure: You have the right to ask us to delete your personal information...
• Your right to restriction of processing: You have the right to ask us to limit how we can use your personal information...
• Your right to object to processing: You have the right to object to the processing of your personal data...
• Your right to data portability: You have the right to ask that we transfer the personal information you gave us to another organisation...
• Your right to withdraw consent: When we use consent as our lawful basis you have the right to withdraw your consent at any time...

If you make a request, we must respond to you without undue delay and in any event within one month.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

Our Lawful Bases for the Collection and Use of Your Data

Our lawful bases for collecting or using personal information for service updates or marketing purposes are:

• Consent: We have permission from you after we gave you all the relevant information...

Where We Get Personal Information From

• Directly from you

How Long We Keep Information

We will only retain personal data for as long as is necessary to fulfil the purposes for which it is collected. In practice, this means we will retain your personal data for a 5-year period after which we will delete your data from the system.

How to Complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint